BOLILLO MUG IS MADE BY ORDER. THE PROCESSING TIME IS APPROXIMATELY 4 - 8 WEEKS TO BE READY AND SHIPPED (TIMES MAY VARY DEPENDING ON THE HIGH DEMAND OF THE PRODUCT).

Once shipped your order should arrive within 7-10 business days.

At the moment CasaPazMx does not offer cancellations, exchanges, returns or refunds. All our sales are final. We reserve the right to refuse all returns, reshipments, cancellations and refunds.

We only offer 24 hours to cancel your order once it's been placed. After this time, your order will be processed and we begin working on it. All cancellations requested after this 24-hour window will be eligible for only a 50% refund of the total order amount.

In case a product arrives damaged, defective, or if you receive the wrong item, the customer must contact us within 48 hours of receipt. To start this process please visit our Contact Us page.

For more specific questions about shipping, cancellation, or refunds, please visit our FAQS page or read all our policies and terms of service.